Small Business IT Solutions
"Consider us your one stop IT department with well over 15 years of real world Apple support experience at your service."
At MetroMacs, we realize many small businesses and start-ups are generally focused on daily operations. With a limited number of computers, system downtime can be critical to the success of your business. We understand the importance of solving any immediate problems and are here to respond in a timely manner. If necessary, we can also provide you with 24x7 service, allowing you to continue to conduct business during the day. We also recognize that limited finances are always a concern for small businesses. It is crucial that your systems run smoothly and efficiently, and at minimal cost. We will work with you to provide immediate solutions that fit within your budget. We can also make recommendations for any future upgrades or improvements that would be beneficial to you as your business grows. At all times, we can let you know what is critical and must be attended to immediately, and what can be deferred to the next budget cycle. You can trust us to provide personal guidance and information for your specific working environment. We will be happy to assist you with any hardware or software purchases.
Small Business Apple IT Management
Comprehensive analysis of your current working environment, where you want to go, and any upgrades or improvements that may be necessary.
• Network evaluations
• Systems analysis
• Implementation
• Future needs/expansion
OS X Migration
If you’re migrating to OS X from Windows, we have the experience to move the data & configure applications and services smoothly.
Upgrades and Installations
We can upgrade your existing OS 9 or OS X clients to OS X 10.4 or OS X 10.5. If your Mac server is running ASIP 6 or an older version of OS X Server, we can perform upgrades to the latest Mac OS X Server.
Networking and System Administration
We have extensive experience configuring and administering firewalls and VPNs, creating the appropriate policies, and choosing the correct services to provide just the right amount of security for your specific needs.
Creative Solutions
For those with Macs in a predominantly Windows environment, MetroMacs can assist you with any interoperability issues that may occur in your mixed network, ensuring that your Macs work more effectively with existing Windows servers and protocols. We can also implement security and wireless solutions as necessary.
Maintenance and Service Plans
Our retainer plans allow clients to pre-purchase blocks of hours at a discount, while our maintenance agreements offer customizable and dedicated support services for a flat monthly fee.
Ongoing Support
• Dedicated On-site Apple Certified Technician
• Remote support via VPN connections
• Maintenance - We can configure your Macs for stability and productivity, and then maintain systems on a schedule convenient for you.
• Emergency Service - 24x7
Troubleshooting
We follow time-tested as well as Apple-recommended troubleshooting procedures based upon the issue you’re experiencing.
Backups
MetroMacs can help you avoid the loss of critical data by implementing automated and off-site solutions so you don’t have to remember to backup your valuable data.
Hardware and Software Services
We can install and configure your hardware or software. We will recommend the best, most cost-effective products to meet your needs. If it does become necessary to purchase equipment, we can provide you with unbiased purchasing advice and do all the research for you.
If you have further interest or questions please feel free to Contact us.
We look forward to working with you and your Mac!
Our Mission
We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City area and Metro based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent and consultative technicians, first time fixes and very fast response times.
We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City area and Metro based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent and consultative technicians, first time fixes and very fast response times.