On-Site Hourly Rates & Service Fees
Including Shawnee, Overland Park, Leawood, Olathe, Bonner Springs, Gladstone, Lenexa, Brookside, Raytown, Roeland Park, Waldo, Downtown KC, Mission and Prairie Village.
We cover a general 60 mile radius outside of Kansas City not limited to but including Topeka, St. Joe, Lawrence, Leavenworth, Ottawa, Liberty, Independence, Gardner, Lee’s Summit, Blue Springs, Belton, North KC (northland) and Grandview.
If off-site, additional research or any other related service is needed we will always go over this will you in advance prior to any work being performed or billed. Late nights, holidays and emergency service may incur additional fees. Local sales tax is required by state law and will be charged during invoicing.
We do not assess a diagnostics fee for any Mac brought to our office location for extensive testing service as long as you choose to have us perform the repair. If the cost of parts and labor exceeds the value of the Mac or it is simply not cost effective to go that route, we will only charge you a flat-rate fee of $65 to cover our time.
Keep in mind that this fee is 100% waived if you choose to proceed with the repair.
$50 Flat-rate fee.
We offer this service for you while performing repairs or service on your equipment in the event that you do not have your own current backup or just want that added peace of mind.
Real-time Remote Server Reports
- $25 Monthly for each server and $10 Monthly for each Mac workstation you would like us to monitor in real-time. Be proactive before major down time or disaster strikes. Have us call you before you call us.
- This service is a bundled part of our Managed Service Plans for large or small businesses. We are now offering this as a stand alone service for our home-based business clients that have server setups but don't require a regular on-site visit unless problems are detected with the backups and so forth. This is a great way to provide piece of mind knowing your setup is running smoothly while having a proactive approach to potential issues that are bound to crop up down the road. For example, hard drives will and do go out causing backup systems to fail in some situations.
