Academic & Educational Apple Consulting Services
"We are your local Kansas City based Apple experts with well over 15 years of industry leading Apple support experience at your service."
We offer a complete range of consulting services for local Kansas City area schools. Some already have their own dedicated in-house support staff to manage their Macs and computer labs on a daily basis. At MetroMacs, we realize that there are times when educators and administrators may need help with planning new networks setups, Mac workstation upgrades, specialized Mac OS X Server support, one time visits and so on. In addition to providing excellent Apple support services and as a community service, we offer special discounts to local Kansas City area colleges, k-12, vocational schools - public or private.
Academic & Educational Consulting
Comprehensive analysis of your current working environment, where you want to go, and any upgrades or improvements that may be necessary.
• Network evaluations
• Systems analysis
• Implementation
• Future needs/expansion
OS X Migration
If you’re migrating to OS X from Windows, we have the experience to move the data & configure applications and services smoothly.
Upgrades and Installations
We can upgrade your existing OS 9 or OS X clients to OS X 10.4 or OS X 10.5. If your Mac server is running ASIP 6 or an older version of OS X Server, we can perform upgrades to the latest Mac OS X Server.
Networking and System Administration
We have extensive experience configuring and administering firewalls and VPNs, creating the appropriate policies, and choosing the correct services to provide just the right amount of security for your specific needs.
Creative Solutions
For those with Macs in a predominantly Windows environment, MetroMacs can assist you with any interoperability issues that may occur in your mixed network, ensuring that your Macs work more effectively with existing Windows servers and protocols. We can also implement security and wireless solutions as necessary.
Maintenance and Service Plans
Our retainer plans allow clients to pre-purchase blocks of hours at a discount, while our maintenance agreements offer customizable and dedicated support services for a flat monthly fee.
Ongoing Support
• Dedicated On-site Apple Certified Technician
• Remote support via VPN connections
• Maintenance - We can configure your Macs for stability and productivity, and then maintain systems on a schedule convenient for you.
• Emergency Service - 24x7
Troubleshooting
We follow time-tested as well as Apple-recommended troubleshooting procedures based upon the issue you’re experiencing.
Backups
MetroMacs can help you avoid the loss of critical data by implementing automated and off-site solutions so you don’t have to remember to backup your valuable data.
Hardware and Software Services
We can install and configure your hardware or software. We will recommend the best, most cost-effective products to meet your needs. If it does become necessary to purchase equipment, we can provide you with unbiased purchasing advice and do all the research for you.
If you have further interest or questions please feel free to Contact us.
We look forward to working with you and your Mac!
Our Mission
We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City area and Metro based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent and consultative technicians, first time fixes and very fast response times.
We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City area and Metro based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent and consultative technicians, first time fixes and very fast response times.