How may we assist you and your Mac?
Experienced Apple Certified Technicians
Our Apple Certified Macintosh Technicians or ACMTs, short for Apple speak, are fully trained and experienced to perform service and provide support for your Apple product. By choosing MetroMacs, you are tapping into well over 20 years of industry leading Apple related support experience at your service. We can provide support in an enterprise, business, mobile, educational or home office environment.
Whether you have an issue you've been looking to resolve or would just like to know more about how to use your Mac, we can help. Our dedication to the Apple platform and ability to describe cutting-edge technology in words that anybody can understand simply sets us above the rest.
We are your locally based and trusted Mac experts that can help you find the solutions to those unresolved issues while providing you with ideas to get the most out of your Mac. If you hired a "jack of all trades" and are unhappy with the support that you are receiving, then why not give us a try? We are passional about what we do and stand behind our service with a 100% labor guarantee.
Not only are we Apple certified, we have the experience and dedication to go along with it!
Mac Hardware Diagnostics Service & Repair
Is your Mac misbehaving, broken, liquid damaged or simply out of AppleCare warranty? We can diagnose and repair complex issues related to your Macintosh and even some other third-party products as well.
All of our repairs are performed at a very reasonable rate and come with new genuine Apple parts which includes our 90 day - 100% labor & parts guarantee. We only charge $65 to diagnose your Apple product and that fee is deducted from the total cost of the repair if you choose to have it performed by us.
Professionally Managed IT Support Plans
Many Kansas City based small businesses rely on us to keep their networks humming, their workflows moving and their backups ultra reliable.
We offer a full range of scalable and personalized levels of dedicated & proactive support plans. If managed correctly, the Apple platform can be a very viable and reliable solution for your business without having to pay somebody a full-time salary to support and manage your Mac environment. In the long term, the cost of ownership can be dramatically reduced under a proactive managed service agreement or discounted retainer plan from MetroMacs.
Here at MetroMacs, we take on a personable style approach to your Mac-based IT support. We know it's just as important to get to know you and your team, as well as your complete Apple network environment. Not only that, communicating issues with us couldn't be easier with our powerful, yet easy to use help desk system for our larger managed clients. This system is also known as MCS or MetroMacs Client Support.
We can setup a personalized & proactive support plan catered to fit the needs and budget of your business or home office. There are many different levels of support that we can offer including the option of having a dedicated technician on-site, you just choose when and how often. Make sure that you're getting the most out of your Mac so that in the end you can get the most out of your business.
Mac OS X Server Deployment & Administration
Do you have a large or small Mac network deployment, Mac OS X Server implementation or upgrade? Maybe you are an IT person yourself supporting an environment that is predominately Windows and PC based where dedicated Apple support on the Mac side is critical. Let us work along side you in implementing the best practices to ensure everything play well with each other. We can setup the best and latest in Apple network deployment technologies while providing an emphasized focus on planning. We know that proper planning and testing is critical in a deployment. And rest assured we can help you get it done right without being in one of those potential and often unforeseen "gotcha" situations.
Residential & Home Office Support Services
We offer an extensive range of home-based support services including one time visits by the hour, training packages, proactive monitoring and discounted retainer plans.
Many small businesses are based and operated out of the home these days. It's why we offer the same level of support services to our home based users as we do our commercial ones - all at the same rate.
Have a legacy Mac... say System 6 or 7 running? Need an old system enabler? We specialize in resolving issues with Macs. Whether it's a hardware or software problem, we'll get to the bottom of it and get it working right for you. Our expert team of Apple consultants and technicians have doing this from System 6 to OS X from IIfx's to today's Mac Pro computers.
Kansas City's
Premier Apple Experts
Over 20 Years of Apple Experience 913-735-MACS (6227)
Office Location:
7500 College Blvd
Suite 500
Overland Park, KS 66210
Office Hours:
Monday - Friday 8:30am to 5pm
Saturday 10am to 5pm
(Saturday by Appointment) Email Support:
support@metromacs.com
Bring in your Mac for our
Repair & Diagnostic Services
No Appointment Necessary!
Specializing in On-Site Apple
Support & Consulting
Apple Certified Macintosh Technician
ACMT April 2000 to 2011
Apple Certified Support Professional
ACSP 10.5 & 10.6
Apple Certified Technical Coordinator
ACTC 10.5 & 10.6
Apple Certified System Administrator
ACSA 10.5 & 10.6
Apple Certified Specialists
Deployment 10.6
Directory Services 10.6
Security and Mobility 10.6
